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Post Info TOPIC: Email Ettiquette Question


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Let's say you email a request for some information.  When you get the information, do you send a follow thank you email?  I think it's a waste of time, but maybe I'm wrong.

Here are a couple of examples:

 

Every month I email copies of our board meeting minutes to someone at the city who incorporates them into the city's board packet and official record.  She always, sends a reply that says, "Thank you Evil".  Last month I got an out of office auto reply because she was out the day I sent it. Then the next day I got her thank you.  Therefore, I got two spammy emails that I had to open and delete.  I also find it a little hard to believe that this particular woman is high enough on the org chart that her taking one day off necessitates an auto reply.

 

I often request information from vendors.  Unless they have a question or specifically ask me to let them know that the information went through, I don't ever send a reply.  I don't like read receipt requests either.

I just like to get through the email, read it, and move on, but I'd like to hear some other opinions.



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I think they are being polite. It takes exactly 1 second to see they said thank you and delete it.

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I believe in I.D.I.C.

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A "Thank You" is always polite, in my book... even if it's after an auto-reply.

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I would look at it as confirmation that she got the required information if "thank you" is so annoying. And where I work, everyone is supposed to do an "out of office" message - you don't need to be high on the org chart for people to know not to expect an immediate answer.

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RichardInTN wrote:

A "Thank You" is always polite, in my book... even if it's after an auto-reply.


 Good point. I like people letting me know that they received the response as well and the thank you is a good way to do that. 



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Motherhood: Sleep is for the weak!!

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I always reply with thank you, if not I feel like and unconsidered (sp?) SOB.
Also when someone doesn't say thank you after I did something for them (email or in person) it makes me think that what I did wasn't appreciated, but that's just me.

My mom was very adamant on us saying please & thank you, and so am I with LO she already says please and thank you when prompted and sometimes unprompted, it makes me proud when she does it on her own.

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winds55 wrote:

I would look at it as confirmation that she got the required information if "thank you" is so annoying. And where I work, everyone is supposed to do an "out of office" message - you don't need to be high on the org chart for people to know not to expect an immediate answer.


 This. the thinking you have to be high in the organization to have an out of office message is bizarre to me. I think they are the polite thing to do



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Purple Enchantress

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I always reply "thank you" to emails providing me with information or documents I need. I've been taught that's the polite thing to do and never once considered people would find my politeness annoying.

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If saying thank you is annoying via email I wonder if all of the verbal thank yous are annoying too

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Thanks everybody. I was starting to think I was wrong. I will try to be less crabby.smile  



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