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Post Info TOPIC: We're experiencing some technical difficulties, folks.


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We're experiencing some technical difficulties, folks.
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It's like on the thread I can see my post but on the main page the person who posted before me is listed as last poster...

eta: after refreshing the thread and the main page it seems to be updating now.



-- Edited by Cactus on Friday 11th of January 2013 04:20:20 PM



-- Edited by Cactus on Friday 11th of January 2013 04:21:49 PM

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Our current known issues are:

*Phantom PMs

*disappearing posts

*new threads posting repeatedly

*trouble with log-ins

 

I've also had some issues with the moderator side of things.  If you would please report any issues you're having on this thread, that would be very appreciated.  Even if it's already a known issue, I'd like to see how widespread it is.

I did find that by refreshing my page manually, my missing posts appeared, so it may be an ActiveBoard issue which is out of my hands.

 

Thank you for your patience!



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If click on a thread that is bolded, read the new posts, and go back to the main page it is still bolded as if there are new posts. It appears to be an activeboard issue from my point of view. I will say I am a little say I'm not getting the phantom PMs thoughbiggrin.



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I forgot to say I love the new avatar Aardvark! He is so cute!



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Alright I lied. If I go into the topic and refresh new posts show up. Then when I leave the topic again it is unbolded.



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I mentioned this on the Mafia thread, but I am having the problem where on some threads I am logged in and on others I am logged out.
I also could not see my latest posts until refreshing the page.
When I go back to the main page I don't seem to see all the latest posts though...



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Now I can see my posts from within and outside the thread but I don't see a couple edits I made on my prior post.

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Okay, now I see it. Sorry, this is probably more information than you need or want at this point.

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I am on another activeboard hosted board and we have the same problems. It's irritating, but no one has managed to fix it yet.

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It's an Activeboard issue, They are adding a new feature... and as everyone knows when Activeboard "improves" things, there's a period where everything gets "buggy"

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What is the new feature?

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I know they're adding a way to save the draft of your posts and it will "automatically" do it, but I noticed it was a little buggy.

BTW, I am having NO issues with Firefox. Only IE.

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alice underground wrote:

What is the new feature?


Any time you go into the advanced editor, it will start saving drafts for you... just in case your computer crashes or you accidentally close the window or back out of the reply you are writing.

It's a nice enought feature (I guess).

(If you go into the advanced editor and type for a minute or two, and pay very close attention you can see it say "draft saved" in the lower right corner BELOW the text window.)



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I use Firefox and was having login issues earlier.

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Moon-and-Star wrote:

I use Firefox and was having login issues earlier.


Just another one of the many bugs associated with this "improvement".



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RichardInTN wrote:

It's an Activeboard issue, They are adding a new feature... and as everyone knows when Activeboard "improves" things, there's a period where everything gets "buggy"


Basically what Richard said. This should be straightened out in about a week. For more info, read here.



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Don't Quote Me

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Not sure if this is related to the problems from before but I've tried sending three PM's and everyone has had an error msg saying it couldn't go through because the msg was too short.

?????

The messages weren't short. When have I ever written a short message LOL

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dqm either wrote:

Not sure if this is related to the problems from before but I've tried sending three PM's and everyone has had an error msg saying it couldn't go through because the msg was too short.

?????

The messages weren't short. When have I ever written a short message LOL


DQM, are you attempting this from your Nook?



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My apologies for not responding sooner. My attention was occupied elsewhere.

Unfortunately that's an issue that an Admin will have to address (in this case Aardvark). PBJ may have some insight as well, as he's an Admin on another Activeboard forum.

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Don't Quote Me

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Papa Bear wrote:
dqm either wrote:

Not sure if this is related to the problems from before but I've tried sending three PM's and everyone has had an error msg saying it couldn't go through because the msg was too short.

?????

The messages weren't short. When have I ever written a short message LOL


DQM, are you attempting this from your Nook?


 



-- Edited by dqm either on Monday 18th of February 2013 10:49:46 PM

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Now it won't even let me reply.



-- Edited by dqm either on Monday 18th of February 2013 10:55:27 PM

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Don't Quote Me

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And it won't let me edit

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dqm either wrote:

You lost me at open the browser.


To the best of my knowledge, the steps I listed are the only way around this issue on a Nook.

You could update the Nook software. That may or may not help. Or go to Barnes/Noble and ask how to clear a cache. Or Google "clear cache Nook."

ETA to any Droid users: I guarantee these steps work because I use a Droid. It's madness, I agree.



-- Edited by Papa Bear on Tuesday 26th of February 2013 11:53:14 AM

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Don't Quote Me

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Bah!
Richard,

I sent you a pm. The entiretyof the message was 'thanks'.

Appearantly though I can't send PM's from my nook. I don't know if that's fixable but I'm less and less on a real computer anymore.

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dqm either wrote:

Appearantly though I can't send PM's from my nook. I don't know if that's fixable but I'm less and less on a real computer anymore.


I was afraid of this. The way the Nook is set up, you have to take the following steps each time you want to send a PM or quote someone. (Droid works the same way.)

1. Open the browser.

2. Click the Menu button.

3. Go to "More Options."

4. Select "Settings."

(4½. Droid users, click "Privacy & Security." I forget whether Nook has that.)

5. Click "Clear Cache."

6. Click "OK" to the Are You Sure? message that appears.

Again, you have to do this every.single.time that you want to send a PM.



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Don't Quote Me

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You lost me at open the browser.

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dqm either wrote:

Bah!
Richard,

I sent you a pm. The entiretyof the message was 'thanks'.

Appearantly though I can't send PM's from my nook. I don't know if that's fixable but I'm less and less on a real computer anymore.


Didn't get the PM (I understand what you were thanking me for though), but you are welcome!



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But my mom says I'm cool!

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DQM, did you try from the HTML tag instead of the visual one for your PM? I seem to remember you having an issue posting when you first joined and that was how you got around it.

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Don't Quote Me

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Nope that wasn't it either. Plus the error message makes no sense. Now it says:

There was an error. Your message was too short. Try making your message longer or shortening it if it was already quite long.

????

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That is really odd.

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dqm either wrote:

Nope that wasn't it either. Plus the error message makes no sense. Now it says:

There was an error. Your message was too short. Try making your message longer or shortening it if it was already quite long.

????


That's because nothing is registering. The system isn't accepting what you typed, because it's trying to use the cached version (which could well also be empty).

The only solution is to clear the cache, with the method listed a few posts ago. This isn't something aardvark can change.

ETA: Meaning no offense to the great and blingy.



-- Edited by Papa Bear on Friday 22nd of March 2013 08:44:13 PM

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Don't Quote Me

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Papa Bear wrote:
The only solution is to clear the cache, with the method listed a few posts ago.

I wasn't kidding when I said you lost me at open browser.

The only 'browser' is the "web" button and tapping that does not take me to a menu, more options or settings.

I can go directly to settings.  Technically it's "search settings" but once there it doesn't give me the option to clear cache.

 

Unless I'm looking in the wrong place.

 



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dqm either wrote:
Papa Bear wrote:
The only solution is to clear the cache, with the method listed a few posts ago.

I wasn't kidding when I said you lost me at open browser.

The only 'browser' is the "web" button and tapping that does not take me to a menu, more options or settings.

I can go directly to settings.  Technically it's "search settings" but once there it doesn't give me the option to clear cache.

 

Unless I'm looking in the wrong place.

 


From a B&N discussion page on the Nook...

Q: Is it possible to clear the cache on apps and web browser?

A: For the browser, click the menu button in the upper right corner then go to more options and then to settings. Scroll down and you will see the option to clear cache.. As far as apps go some will have a setting and if it does it should also be located within the app's settings menu..



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Don't Quote Me

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Does anyone else here have a nook know what they're talking about?

On mine there's no menu button in the upper right hand corner.

:(




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Another weird thing.

I went to start a new topic and the box is already filled with a post I made over a month ago. It won't let me erase it.

Have we lost posters due to issues? It seems like there's not much activity. Or did I miss something?

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DQM, I just sent a note from a Nook & it worked fine. (I had to borrow one; it's the Nook HD so I hope it's the same.)

1. Open the browser.

2. Go to the Settings icon in the upper right. It looks like a gear and is next to the time and the bars. *Way* on the top.

3. Pull menu down.

4. Click Browser Settings.

5. Click Privacy & Security.

6. Click the Clear Cache button. (And say OK to "Are you sure?")

For PM, do this every single time before you compose a note.

For quoting, do this every single time after you punch "Quote" but before you write your response.

I agree it's a pain, but that's the workaround.

(PS - The thing from B&N that Richard cites must be from an older version.)



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Don't Quote Me

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Richard and J you guys are a couple of stand up dudes. Thanks for your trouble shooting help. We still haven't figured out the solution yet but you guys are aces for even trying so thanks again.

J, I recieved your PM and attempted to send a reply. No go. Bummer. So I guess the work around isn't just for creating one it's for responding to one as well. NP, as soon as I figure it out, I'm willing to jump through a few hoops for the convenience of not being tied to a desk to play with my pocket friends.

Did that sound weird to anyone else? I resolve not to call you guys my pocket friends ever again. You're welcome. :)

Step 1. Open the browser

:( I'm forced to skip that step. It's not a thing on my nook.

Step 2.

I am however familiarvwith settings. It's not at the top but that's not important. I know how to get there.

Step 3.

Again, not a thing. There's no menu.

Step 4.

No browser.

Step 5.

When I go to security there are two dimmed buttons. They are both disabled and I can figure out how to 'undisable' them. The two buttons are -browser- (no wonder I can't effing find it. It's been disabled) and -social- (whatever that is)

Step 6. Appearantly I never got that far.

I don't know the diff between an HD and a Tablet but I have the latter.

The thing is I'm pretty sure that I've sent PMs from my nook before. *scratching head* At least I think I have. I don't get why it stopped working.


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If you can't open the browser, how are you logging onto here?

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Don't Quote Me

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Communication barrier?
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Papa Bear wrote:

If you can't open the browser, how are you logging onto here?


 When you say open the browser what are you asking me to do?  When you say that I think you mean click on IE, Safari, AOL, FireFox or Chrome or something.

That's not a *thing* on my nook.

When I want to go online I tap the online button.  Is that considered a browser?  If so it's a browser with no pull down menu.  The rest of the stuff you mentioned isn't there.

I mean some of it is but just not the way you're saying. 

I tap the online button which is a little globe and it takes me to Google.  While there I can type in an address to anywhere I want to go. 

Oh wait!  There is a pull down menu.  Much easier to find when I'm on my computer and searching my nook than when I'm on my nook trying to read your directions and look around at the same time *sheepish grin*

Ok I've found a page that says "Browswer Mode"  I'm currently in Tablet Browser Mode which I fear is why I can't understand your instructions.  I'm switching to Desktop Browser Mode to see if it makes a diff.

Yep!  Found it!

Locally cached content and databases will be deleted.

 

Ok I'm going to post this, log off, log on from my nook and then attempt a PM.



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Don't Quote Me

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RE: We're experiencing some technical difficulties, folks.
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Your message is too short.

Blergh. Maybe I missed some steps. Lemme try again.

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Don't Quote Me

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Boogers, snot and puddin pops!

It didn't work. :(

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The universe is trying to tell you to lose the Nook and get a Galaxy Tab.

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I think Richard is right, better yet get a Nexus tablet!

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Don't Quote Me

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Never heard of it. Will all my 'stuff' transfer?

Meh, the PM feature works my other board.

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Order of operations is very important (on this board).

1. Specify the PM recipient

2. Clear the cache.

3. Type the note (and click Send).

When I did that order on the Nook, it worked.

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I have no idea about the Galaxy or Nexus whatsit.

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dqm either wrote:

Never heard of it. Will all my 'stuff' transfer?

Meh, the PM feature works my other board.


There's a "Nook" app for Android (the operating system on both the Galaxy Tablet and the Nexus). So all your books would be readable on a tablet.



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Leader of the Woof Pack

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I'm not able to get advanced editor to open.

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NANN2 wrote:

I'm not able to get advanced editor to open.


What do you use to post?

(I just checked, using Firefox, on my laptop, it opens fine)



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